You're definitely right -- this is an issue. I could very well believe that we tripped some FB spam measures.
We have a very manual anti-spam process right now that relies on humans to detect it and action it. We have a couple of very dedicated folks who end up looking every few hours, but it's not automated, and we don't have full timezone coverage.
It's definitely something I'd like to see us improve, but we've been focused on other projects (like switching from mid-90s HTML to a responsive design, which is a slow rewrite of the entire site). That said, if you have any advice on reasonably scalable ways of doing this in-house that don't involve sending our user content to a third party, I'd love to take any recommendations!
Feel free to email me, [email protected], if you would rather do that. And if not, don't worry about it, I appreciate the comment anyway :)
We have a very manual anti-spam process right now that relies on humans to detect it and action it. We have a couple of very dedicated folks who end up looking every few hours, but it's not automated, and we don't have full timezone coverage.
It's definitely something I'd like to see us improve, but we've been focused on other projects (like switching from mid-90s HTML to a responsive design, which is a slow rewrite of the entire site). That said, if you have any advice on reasonably scalable ways of doing this in-house that don't involve sending our user content to a third party, I'd love to take any recommendations!
Feel free to email me, [email protected], if you would rather do that. And if not, don't worry about it, I appreciate the comment anyway :)