Comment
Comment by LaserToy
I was in eng leadership at largest gaming network. Our customers (gamers) absolutely didn’t care about reasons they couldn’t play. It was always our fault as we were responsible for tech choices, not them.
And I believe it is a way. If I’m selling you a service it is my responsibility to make sure it is reliable and not to blame it on something that is under my control (like cloud providers).
Of course I can’t fix local internet going down, but I can make sure I’m not married to 1 vendor