You have a bigger name to blame. It is much easier to tell customer Amazon is down, or Cloudflare is down, rather than explaining something that customer dont want to hear.
And if everyone else on the AWS / CF is down as well, then it is no one's fault. We all keep calm and just wait it out.
And if everyone else on the AWS / CF is down as well, then it is no one's fault. We all keep calm and just wait it out.