Although they aren't mentioned in the article, it seems like a pretty similar story: I worked for Accenture and they cared very little about the end user, product, or the client. The things they cared the most about were sales, billable hours, and reputation. As a software engineer, every review season completely ignored all of my technical accomplishments and problem solving skills and focused entirely on growing sales and billable hours. The cherry on top was the way they treated their employees that were working in the states on Indian salaries. They no doubt billed the customer ten times what they were paying the employee while claiming cost savings. The dishonesty, disrespect, and lack of integrity were palpable.
It's no wonder why projects managed by large consulting companies are total disasters.
It's no wonder why projects managed by large consulting companies are total disasters.