Having used both, Bitwarden has been a better overall experience for me and much better for my friends and family. I still like both of them.
KeePassXC
* [Pro] Excellent desktop app. Fast, easy, polished, powerful (TOTP available by default).
* [Pro] Great data ownership philosophy and data storage flexibility.
* [Con] Poor cross-platform app experience, especially on mobile (iOS in particular).
* [Con] Tinkering required to sync data. This isn't a big deal for many of us on here, but presented a large barrier to entry for my non-tech-savvy friends & family.
Bitwarden
* [Pro] Excellent cross-platform experience.
* [Pro] Low barrier to entry via SaaS, making it a good option for less-than-tech-savvy folks. This is ignoring the nice option to self-host.
* [Pro] Sharing features (haven't actually used them).
* [Pro] Web vault is accessible via web browser (accessibility).
* [Con] Web vault is accessible via web browser (increased attack surface).
* [Con] App is a tad slow (electron), but this is an acceptable price to pay for the good cross-platform experience.
KeePassXC
* [Pro] Excellent desktop app. Fast, easy, polished, powerful (TOTP available by default).
* [Pro] Great data ownership philosophy and data storage flexibility.
* [Con] Poor cross-platform app experience, especially on mobile (iOS in particular).
* [Con] Tinkering required to sync data. This isn't a big deal for many of us on here, but presented a large barrier to entry for my non-tech-savvy friends & family.
Bitwarden
* [Pro] Excellent cross-platform experience.
* [Pro] Low barrier to entry via SaaS, making it a good option for less-than-tech-savvy folks. This is ignoring the nice option to self-host.
* [Pro] Sharing features (haven't actually used them).
* [Pro] Web vault is accessible via web browser (accessibility).
* [Con] Web vault is accessible via web browser (increased attack surface).
* [Con] App is a tad slow (electron), but this is an acceptable price to pay for the good cross-platform experience.