HN could learn a thing or two from this article.
For example stop shadow banning people without warnings, make dead posts always visible but with disabled comments, unless vouched for, make moderation visible, I would like to know why something disappeared, create public spaces to resolve disputes between moderators and users: it's easy to misunderstand something when you are from 1% SV and the other person is from a developing country, for example, moderators are wrong too, hiding mistakes is not de-escalation.
Last but not least, changing the rules around "you're posting too fast" I share my public network connection (and public IP) with tens of other people and usually can't comment because it says I'm posting too fast.
Someone could be very frustrated by this behavior and become increasingly angry, this is not good de-escalation either.
I've never seen an "I've made a mistake" here on HN for example
For example stop shadow banning people without warnings, make dead posts always visible but with disabled comments, unless vouched for, make moderation visible, I would like to know why something disappeared, create public spaces to resolve disputes between moderators and users: it's easy to misunderstand something when you are from 1% SV and the other person is from a developing country, for example, moderators are wrong too, hiding mistakes is not de-escalation.
Last but not least, changing the rules around "you're posting too fast" I share my public network connection (and public IP) with tens of other people and usually can't comment because it says I'm posting too fast.
Someone could be very frustrated by this behavior and become increasingly angry, this is not good de-escalation either.
I've never seen an "I've made a mistake" here on HN for example