Ask HN: How to help elderly grandparent with technology?
My grandfather sadly has dementia, and is finding it harder and harder to use his computer. He has a Macbook Air and mostly uses 5 websites (gmail / Google, Netflix, Amazon, Times of India, and CNN).
I'm concerned about the following:
+ People send him email spam, or even corporate emails, and he can't tell the difference between a real email and a phishing email / corporate marketing email
+ He'll make small changes, such as accidentally logging out of Netflix or removing a bookmark, and then get stuck trying to get back to the site
+ I haven't have a good way to remotely connect to his computer to help him out that. Even with common remote access apps they require him to click on a few buttons, which takes 20 minutes to figure out
I'm concerned about the following: + People send him email spam, or even corporate emails, and he can't tell the difference between a real email and a phishing email / corporate marketing email + He'll make small changes, such as accidentally logging out of Netflix or removing a bookmark, and then get stuck trying to get back to the site + I haven't have a good way to remotely connect to his computer to help him out that. Even with common remote access apps they require him to click on a few buttons, which takes 20 minutes to figure out
Any suggestions?