Let me get this straight, the author has a bad experience with one website selling ebooks, so they decide they’ll never buy ebooks ever again?
In real life, this would be the equivalent of getting one bad meal at a restaurant chain in a city you’ve never been to before, so you stop eating at that chain anywhere else, despite positive experiences in the past.
In real life, this would be the equivalent of getting one bad meal at a restaurant chain in a city you’ve never been to before, so you stop eating at that chain anywhere else, despite positive experiences in the past.