Comment by AmosLightnin

I purchased a Tuxedo laptop last summmer in order to support Linux only hardware vendors, but sadly it's been one of the worst computers - with the worst customer service - I've ever used. Sending it back for repairs doesn't help - they ignore the issues and fail to resolve them. At one point I didn't get a response for weeks. I'm not sure how their trustpilot score recently improved from fair / bad to great, but I'm suspicious that they could make such a turnaround so quickly. Read the bad reviews and they're quite consistent. https://au.trustpilot.com/review/tuxedocomputers.com