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Comment by mindfulgeek

Many restaurants do this already. However, its a lot of overhead to synchronize menus between a restaurant and the marketplace apps. Raising prices to make up for commissions means making prices higher on every item and choice. Then there are the customers who do not like to see different prices in different places — pre-covid this would not have gone down well. All these news articles at least raises awareness to help mitigate the customer backlash. That being said, a customer won’t want to pay a 30% up charge plus delivery and service fees. Maybe 10% which can be ok for restaurants that have more than 20% profit margin, but that’s not where many establishments are.
parent mindfulgeek 6 years ago

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