> Dealing with Google these days seems a lot like dealing with an authoritarian government.
It's more like dealing with a blind automaton, and that's becoming more common outside of Google, too. Automation support scales well because the fixed costs are high but the marginal cost is low, human attention scales poorly, with a high marginal cost.
It's more like dealing with a blind automaton, and that's becoming more common outside of Google, too. Automation support scales well because the fixed costs are high but the marginal cost is low, human attention scales poorly, with a high marginal cost.