> how can software improve if the majority of people actually using the software don't give feedback at all?
Software, especially Microsoft software became much worse in the past 5 years or so despite their heavy push on telemetry. Therefore I don't think telemetry is a magic bullet that will make software better.
Software, especially Microsoft software became much worse in the past 5 years or so despite their heavy push on telemetry. Therefore I don't think telemetry is a magic bullet that will make software better.