As a former Call Center Director, it's pretty amazing to me how much bad-will these massive companies are willing to foment by not running their support correctly.
It's not that hard / expensive guys... you can hire great support employees for $20 / hour all across America.
As a former Call Center Director, it's pretty amazing to me how much bad-will these massive companies are willing to foment by not running their support correctly.
It's not that hard / expensive guys... you can hire great support employees for $20 / hour all across America.