This reminds me of something I read while helping a business major friend with a case study a while back. One of the readings she had as background mentioned that companies like SAP that sell ERP are almost selling the process/workflow more than the actual software.
Part of me wonders if these things are more of a "no one ever got fired for buying IBM" thing than anything else. Are people buying the workflow because it's what they really need, or are they buying it because everyone else uses it?
Part of me wonders if these things are more of a "no one ever got fired for buying IBM" thing than anything else. Are people buying the workflow because it's what they really need, or are they buying it because everyone else uses it?