"Zen and the Art of Motorcycle Maintenance" by Robert Pirsig takes you deep into the philosophy on what is 'quality'. Once you see it you can't unsee it.
A powerful excerpt from the book:
'So the thing to do when working on a motorcycle, as in any other task, is to cultivate the peace of mind which does not separate one’s self from one’s surroundings. When that is done successfully then everything else follows naturally. Peace of mind produces the right values, the right values produce the right thoughts. Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all.'
A powerful excerpt from the book: 'So the thing to do when working on a motorcycle, as in any other task, is to cultivate the peace of mind which does not separate one’s self from one’s surroundings. When that is done successfully then everything else follows naturally. Peace of mind produces the right values, the right values produce the right thoughts. Right thoughts produce right actions and right actions produce work which will be a material reflection for others to see of the serenity at the center of it all.'