Prior to quarantine, I had never heard of the concept of async communication. It felt like a fancy way of just saying "document more". Now that my whole department is WFH we've tried using Notion as our central repository of information. I don't think it lands every single feature described in the write up (e.g. search could be better), but, it has enough features to create write-ups and RFCs that are visually appealing to help get the point across.
We still hop on a quick Zoom 1:1 if we can't find the words to discuss over text.
We still hop on a quick Zoom 1:1 if we can't find the words to discuss over text.