"That woman by the way was traveling by herself with a dog kennel, a baby, a car seat and two carry-on bags, and yet the airport was in the wrong for not having anything or anyone ready to assist her as she deplaned"
I actually think it's reasonable that the woman expects more from the airport. They levy very high margin charges for landing, departure, parking, rent for vendors, and so on. Reasonable service seems expected. Perhaps not a pre-staged cart, but at least nearby phone (or number to text) to ask for one.
I actually think it's reasonable that the woman expects more from the airport. They levy very high margin charges for landing, departure, parking, rent for vendors, and so on. Reasonable service seems expected. Perhaps not a pre-staged cart, but at least nearby phone (or number to text) to ask for one.