How does anyone expect food delivery services to survive with only 5% fees? That's insanity. Uber has to also pay for engineers, sales/marketing to get customers/restaurants onto the platform, online infrastructure, customer service for both sides of the market, etc.
Delivery is expensive. It's time-consuming, and customers are rarely willing to pay the true cost of it.
Most of the restaurant delivery services were bleeding hundreds of millions of dollars last year. They've had a resurgence because of the Covid-19 but that's a blip compared to a normal situation.
If people think it doesn't cost that much money to operate, then all restaurants shouldn't have a problem having their own delivery service.
Delivery is expensive. It's time-consuming, and customers are rarely willing to pay the true cost of it.
Most of the restaurant delivery services were bleeding hundreds of millions of dollars last year. They've had a resurgence because of the Covid-19 but that's a blip compared to a normal situation.
If people think it doesn't cost that much money to operate, then all restaurants shouldn't have a problem having their own delivery service.