Comment by hlmencken

It's a huge shift in behavior. Outside of Covid-19 context something like this could have been a huge red flag. I'm sure people at amazon are working near as hard as anyone to respond to all of these changes. This was flagged and resolved by them in a day. I'm sure there are a lot of latent checks and balances that are there to catch things but when context changes need to be updated. In emergency times often the squeaky wheel gets the grease and I have no doubt Amazon is relying on customer feedback to point out less common problems that have arisen due to all the change.