Depends what you care about more, revenue or a more humanitarian customer experience.
There's plugins like "Miserable User" available to get rid of members without offense / them knowing (unless they are intelligent).
Or you could just...ask them to be less grumpy?
"One is a hard worker and adds so much value to a different part of the site that it is difficult to envision asking them to leave." Agreed. putting up with that might be the duality involved.
There's plugins like "Miserable User" available to get rid of members without offense / them knowing (unless they are intelligent).
Or you could just...ask them to be less grumpy?
"One is a hard worker and adds so much value to a different part of the site that it is difficult to envision asking them to leave." Agreed. putting up with that might be the duality involved.