I'm bootstrapping a simple scheduling SAAS with my wife (https://www.cozycal.com/). As the sole developer, I definitely can relate to the feeling of constantly putting out fires.
We use Canny (https://canny.io/) for feedback tracking. It helps us with:
1. Transparency with our customers. On the support side, we can show that we're tracking their requests, and where they fit into our existing roadmap.
2. Less stressful development cycle. I'm still completing some work in our backlog, but after switching to Canny, it's much more clear what the next features will be.
Also, here's our public Canny board which lists our feature requests & roadmap: https://cozycal.canny.io/
We use Canny (https://canny.io/) for feedback tracking. It helps us with:
1. Transparency with our customers. On the support side, we can show that we're tracking their requests, and where they fit into our existing roadmap.
2. Less stressful development cycle. I'm still completing some work in our backlog, but after switching to Canny, it's much more clear what the next features will be.
Also, here's our public Canny board which lists our feature requests & roadmap: https://cozycal.canny.io/