I have a startup, we have a nice new product -- and obviously, there are some product specifics ,so we have our own support team, that we train to learn the product, and be able to answer customer questions, and so on.
If I hire Assembled to help with support, what can they provide?
Obviously, they will have zero knowledge of the product. What can Assembled help with here?
Is this about fending the first-line questions, like "please reboot your computer"?
BTW there is like thousands of companies that do that. Not clear what is special here.
If I hire Assembled to help with support, what can they provide?
Obviously, they will have zero knowledge of the product. What can Assembled help with here?
Is this about fending the first-line questions, like "please reboot your computer"?
BTW there is like thousands of companies that do that. Not clear what is special here.