We use keeper at our company too and find quite the opposite experience.
The browser extension worked the best of any we trialed (this includes Dashlane, LP, Bitwarden, and 1Password).
Our users found the 2FA to be self explanatory and liked the option to use Yubikeys (when the platform supports it) and defaulting back to TOTP when not available.
The UI is simple and clear and as you pointed out the records are flexible.
Sharing is easy and the most robust of any solution we tested. (see what happens when a user you didn't intend to share with gets ahold of the share link in LastPass).
Data replication between uses and devices was near instantaneous with no user action to ensure the vault was in sync.
Additionally, we subscribe to BreachWatch and have gotten immense value in knowing that our users are not using breached credentials.
One final note from an enterprise perspective, the admin console for Keeper was clearly the easiest to use with the most features of any of the solutions we trialed.
The browser extension worked the best of any we trialed (this includes Dashlane, LP, Bitwarden, and 1Password).
Our users found the 2FA to be self explanatory and liked the option to use Yubikeys (when the platform supports it) and defaulting back to TOTP when not available.
The UI is simple and clear and as you pointed out the records are flexible.
Sharing is easy and the most robust of any solution we tested. (see what happens when a user you didn't intend to share with gets ahold of the share link in LastPass).
Data replication between uses and devices was near instantaneous with no user action to ensure the vault was in sync.
Additionally, we subscribe to BreachWatch and have gotten immense value in knowing that our users are not using breached credentials.
One final note from an enterprise perspective, the admin console for Keeper was clearly the easiest to use with the most features of any of the solutions we trialed.