Meta point: do we have to accept deception as a necessary part of sales? It seems strange that we accept deception and manipulation as necessary ingredients in the market, and that its on the buyer when they "get duped".
But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? Scammy warranties, timeshares, and other "gotcha" products would be a thing of the past. To make money, providing honest value with a product that matches the expectation of the customer would be required.
In these situations, cruise lines will of course lose money in the short term. But the alternative is that we accept the risk to human life to people taking these cruises, all in the name of short-term capital gain. What if instead we had to either "eat the loss", or invest in true safety (we can take 50% of normal passenger load, add these safety measures, these cleaning routines, etc).
But couldn't we have a standard where literally anything anyone says to a customer must be true, or was not false to the knowledge of the person saying it? Scammy warranties, timeshares, and other "gotcha" products would be a thing of the past. To make money, providing honest value with a product that matches the expectation of the customer would be required.
In these situations, cruise lines will of course lose money in the short term. But the alternative is that we accept the risk to human life to people taking these cruises, all in the name of short-term capital gain. What if instead we had to either "eat the loss", or invest in true safety (we can take 50% of normal passenger load, add these safety measures, these cleaning routines, etc).