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Comment by ndelage

The last few times I've gone to my local pharmacy (Rite Aid) I've watched a single cashier operate more than one checkout registers at a time. She did this because it took so long to process payment and print a receipt -- e.g. while she waited for my payment to go through (via credit card) she'd ring up the next customer on another register.

She's trying to ring up the most customers per minute possible and using a second register helps her increase her checkout rate.

It's not unusual that I spend more time waiting to check out than I do actually shopping. I'd love solutions like "just walk out" since my experience lately seems to be something along the lines of "grab what I need and stand in line unnecessarily".

parent ndelage 6 years ago

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