It confirms basically everything I've read over the past year on the topic (mainly on hn). Culture of concealment, production pressure, self-oversight, conflicts of interest, faulty assumptions.
Like many other lessons borrowed from commercial aviation, these are supremely relevant to tech companies.
Edit: BA stock down 1.27% in after-hours trade. I guess the market has decided that this behaviour is fine.
It confirms basically everything I've read over the past year on the topic (mainly on hn). Culture of concealment, production pressure, self-oversight, conflicts of interest, faulty assumptions.
Like many other lessons borrowed from commercial aviation, these are supremely relevant to tech companies.
Edit: BA stock down 1.27% in after-hours trade. I guess the market has decided that this behaviour is fine.