And then when guests know this about the rating system, a lot of them will go even further to avoid giving a low rating because they don't want to harm the hosts' livelihoods unless something truly outrageously bad happened.
Just like a lot of people I know will tip 20% on a restaurant bill without even reflecting on the level of the service, because it's so ingrained into people that wait staff rely almost entirely on tips for their livelihoods so people feel guilty using this quality signal mechanism the way it was initially intended.
Just like a lot of people I know will tip 20% on a restaurant bill without even reflecting on the level of the service, because it's so ingrained into people that wait staff rely almost entirely on tips for their livelihoods so people feel guilty using this quality signal mechanism the way it was initially intended.