> "if you click anywhere in the left half of the screen during the 5th screen all the settings get deleted" might be a very severe/critical bug, but if the client says "thats fine for me don't worry, but can you fix the wrong color on screen one where the logo is purple instead of fuschia that's not acceptable for my needs" then this one has a higher priority, even though it's much less severe.
The problem here is the made-up definition of severity.. basically, you decided that crash or losing settings equals severe and cosmetic stuff equals not severe. Why?
I could easily give it a different definition. For example, a crash that nobody cares about is not severe. A small "cosmetic" slip up that can cause big damage to brand is very severe.
So I agree with the GP here; why do we need to have a definition of severity that does not align with the things that we care about when it comes to actually fixing things?
The problem here is the made-up definition of severity.. basically, you decided that crash or losing settings equals severe and cosmetic stuff equals not severe. Why?
I could easily give it a different definition. For example, a crash that nobody cares about is not severe. A small "cosmetic" slip up that can cause big damage to brand is very severe.
So I agree with the GP here; why do we need to have a definition of severity that does not align with the things that we care about when it comes to actually fixing things?