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Comment by Sniffnoy

I'm going to say the same thing I said last time this came up -- so what should we use instead, then? What do we use if we want secure messaging, but with the (social) affordances of email? There still doesn't seem to be any answer to that!

No, Signal is not an acceptable answer; it replicates text messaging, not email. In more detail:

1. Email is potentially long-form. I sit down and type it from my computer. Text-messaging is always short, although possibly it's a series of short messages. A series of short emails, by contrast, is an annoyance; it's something you try to avoid sending (even though you inevitably do when it turns out you got something wrong). Similarly, you don't typically hold rapid-fire conversations over email.

2. On that point, email says, you don't need to read this immediately. I expect a text message will be probably be read in a few minutes, and probably replied to later that day (if there's no particular urgency). I expect an email will be probably read in a few hours, and probably replied to in a few days (if there's no particular urgency).

3. It's OK to cold-email people. To text someone you need their phone number; it's for people you know. By contrast, email addresses are things that people frequently make public specifically so that strangers can contact them.

So what am I supposed to do for secure messaging that replicates that? The best answer I've gotten for this so far -- other than PGP which is apparently bad -- is "install Signal on your computer in addition to your phone and just use it as if it's email". That's... not really a satisfactory answer. Like, I expect a multi-page Signal message talking about everything I've been up to for the past month to annoy its recipient, who is likely reading it on their phone, not their computer. And I can't send someone a Signal message about a paper they wrote that I have some comments on, not unless they're going to put their fricking phone number on their website.

So what do I do here? The secure email replacement just doesn't seem to be here yet.

(I'm guessing in case (3), the authors would suggest just using unencrypted email, but what about problems (1) and (2)?)

parent Sniffnoy 6 years ago

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