SAP has enabled/mandated an army of people at my company who manage it and ruthlessly control even read access to it. The software is user-hostile, intentionally obscure, and all requests for slightly customized reports have to go through a multilayered approval process - often up to corporate - where it competes for funding against other survivors. Needing something custom invites constant questions of why the standard process is not enough.
It was sprung essentially overnight with no training and expectations to show immediate positive results with no criticism tolerated. The rollout was preceded by a couple of years of secretive process reworking where the business was modified to the way SAP said it ought to be done. We expand it to "Stop All Progress" because it marked the formal transition from a technology influenced company to an integrator focusing on acquiring tech from others.
It was sprung essentially overnight with no training and expectations to show immediate positive results with no criticism tolerated. The rollout was preceded by a couple of years of secretive process reworking where the business was modified to the way SAP said it ought to be done. We expand it to "Stop All Progress" because it marked the formal transition from a technology influenced company to an integrator focusing on acquiring tech from others.