I bought two play:5 v1s from the Sonos web site in late 2014, so 5.5 years ago. Today they announce the are EOL in May. This wouldn't be so bad except for this part of the announcement:
"Please note that because Sonos is a system, all products operate on the same software. If modern products remain connected to legacy products after May, they also will not receive software updates and new features."
So if I keep my 5 year old speakers the rest of my system will also not receive updates and may become non-functional.
This kind of anti-customer behavior is a great way to ensure your evangelists abandon your brand permanently.
"Please note that because Sonos is a system, all products operate on the same software. If modern products remain connected to legacy products after May, they also will not receive software updates and new features."
So if I keep my 5 year old speakers the rest of my system will also not receive updates and may become non-functional.
This kind of anti-customer behavior is a great way to ensure your evangelists abandon your brand permanently.