User experience is definitely why we didn't go for an existing CRDT solution.
The model we've chosen is fairly agnostic to whether OT or CRDT is used to collaborate, as I'll expand on in the second post, so if we see an opportunity to switch to a CRDT-based solution we'll certainly jump on it!
You only need to normalise things like bold/italic/underline when using a browser DOM, every collaborative rich text model I've seen represents formatting as unordered attributes which is much easier to collaborate on.
The model we've chosen is fairly agnostic to whether OT or CRDT is used to collaborate, as I'll expand on in the second post, so if we see an opportunity to switch to a CRDT-based solution we'll certainly jump on it!
You only need to normalise things like bold/italic/underline when using a browser DOM, every collaborative rich text model I've seen represents formatting as unordered attributes which is much easier to collaborate on.