How important it is to be able to inhabit another person's viewpoint and see things from their perspective. So much time and effort is saved in doing so.
Much of my job has become translating and mediating between stakeholders going around in circles, because each one believes their viewpoint represents the entirety of the issue. They can not understand one another because they assume the other understands everything exactly as they do. The engineer sees the issue as a technical problem, while the BA sees the issue as a process problem. They're both right, but each is only seeing half the issue.
Forget what you think you know about someone, shed your own views, listen very closely to what they're saying, and interpret what they're saying not through your own lens, but through theirs. Their viewpoints are formed through their experiences, not yours.
It's not easy and you'll get better at it the more you know someone, but there are plenty of shortcuts you can take based on your assumptions about them. Just be sure to update your mental model of them as you learn new information, usually gained by listening to what they're saying.
Much of my job has become translating and mediating between stakeholders going around in circles, because each one believes their viewpoint represents the entirety of the issue. They can not understand one another because they assume the other understands everything exactly as they do. The engineer sees the issue as a technical problem, while the BA sees the issue as a process problem. They're both right, but each is only seeing half the issue.
Forget what you think you know about someone, shed your own views, listen very closely to what they're saying, and interpret what they're saying not through your own lens, but through theirs. Their viewpoints are formed through their experiences, not yours.
It's not easy and you'll get better at it the more you know someone, but there are plenty of shortcuts you can take based on your assumptions about them. Just be sure to update your mental model of them as you learn new information, usually gained by listening to what they're saying.