Advice from a fellow dev: add a crash handler and set it up for an automatic submission of crash reports (symbolicated callstacks of all threads) via HTTP POST to a server.
Better yet, turn it into something that others can use easily by configuring things like the server to which send the reports.
Better yet, turn it into something that others can use easily by configuring things like the server to which send the reports.
I did this for SumatraPDF (https://github.com/sumatrapdfreader/sumatrapdf/blob/master/s...) and now I think it's a must for writing desktop software that runs on other people's machines.
A shockingly low number of people report crash reports.
I know because I show a message box telling them to submit a bug report for a crash. I get plenty of crashes but no bug reports.