> The way the system actually works is that the wants/needs of the capital-holders take priority over the wants/needs of other stakeholders (e.g. customers and workers).
The capital-holders did not (in most cases) get a "you are now free to hose your customers" card. The cases where they are free to do so are cases where there is a lack of competition. So "modern capitalism is not a system that will magically fulfill customer needs in the absence of competition". But if there is actual competition, and the wants of the capital-holders take priority over the wants of the customers, that's not going to work out well for the capital-holders.
The capital-holders did not (in most cases) get a "you are now free to hose your customers" card. The cases where they are free to do so are cases where there is a lack of competition. So "modern capitalism is not a system that will magically fulfill customer needs in the absence of competition". But if there is actual competition, and the wants of the capital-holders take priority over the wants of the customers, that's not going to work out well for the capital-holders.