At the farmers market earlier this fall, the seller was having a hell of a time getting his phone to work so that he could swipe our card on his Square.
After looking a little, he was wrapping his hand behind the phone far enough that he had his fingers from that hand touching the screen while he tried to poke buttons with his other hand.
Since there were multiple fingers on the screen, it kept interpreting them as gestures and not doing anything.
Further, his case made it so the Square dongle thing wouldn't stay plugged in all the way. So when he finally did get it to the swipe screen, it wouldn't read the card.
Finally ended up offering to look at it myself and manually entering my card info. The guy was so visibly relieved to be out of that situation.
Smart phones aren't nearly so user friendly as a lot of tech people like to think.
After looking a little, he was wrapping his hand behind the phone far enough that he had his fingers from that hand touching the screen while he tried to poke buttons with his other hand.
Since there were multiple fingers on the screen, it kept interpreting them as gestures and not doing anything.
Further, his case made it so the Square dongle thing wouldn't stay plugged in all the way. So when he finally did get it to the swipe screen, it wouldn't read the card.
Finally ended up offering to look at it myself and manually entering my card info. The guy was so visibly relieved to be out of that situation.
Smart phones aren't nearly so user friendly as a lot of tech people like to think.