So the official solution was proprietary garbage. Shadow IT replaces it by an equally proprietary workaround. That workaround is the underdog so the companies that owns it actually has to allow its workers to make it good if it wants so succeed.
It's officially adopted making it the incumbent. Now the company can stop to pretend caring about quality and start digging moats. Predictably, the proprietary workaround becomes proprietary garbage. And no problem was solved after all.
It's officially adopted making it the incumbent. Now the company can stop to pretend caring about quality and start digging moats. Predictably, the proprietary workaround becomes proprietary garbage. And no problem was solved after all.
Will we ever learn?