That's not true--the moderator said she refused to acknowledge non-binary people by their pronouns if they use a singular "they" because of an ideological objection to their gender identity.
I am non-binary and use they/them pronouns, and while I'm not bothered when people avoid my pronouns e.g. by using my name instead, it's another thing entirely to assert that someone who doesn't consider non-binary identity valid "believes in helping the LGBTQ+ community but differed in how to do so."
Simply avoiding being rude (by deliberately using the wrong pronouns) is the baseline for respect, literally the least you can do. To "help" implies to support--if you support our community please use our correct pronouns and correct other cis people who misgender trans folks in your presence, don't merely humor us.
I am non-binary and use they/them pronouns, and while I'm not bothered when people avoid my pronouns e.g. by using my name instead, it's another thing entirely to assert that someone who doesn't consider non-binary identity valid "believes in helping the LGBTQ+ community but differed in how to do so."
Simply avoiding being rude (by deliberately using the wrong pronouns) is the baseline for respect, literally the least you can do. To "help" implies to support--if you support our community please use our correct pronouns and correct other cis people who misgender trans folks in your presence, don't merely humor us.