I didn't get a clear sense from her side on what happened. Or maybe I did?
She ordered something and it was lost during delivery? Some system flagged fraud and then as penalty for this she lost access to essentially everything LEGO. Later she found out about this ban via an email that closes all communication without any path to further followup. Now she can't shop or use her LEGO Account for anything.
She ordered something and it was lost during delivery? Some system flagged fraud and then as penalty for this she lost access to essentially everything LEGO. Later she found out about this ban via an email that closes all communication without any path to further followup. Now she can't shop or use her LEGO Account for anything.
Surely I missed something.