Comment by txcwpalpha

When I said they work in ways invisible to you, I did not mean it as they are intentionally working “behind the scenes”. It is more likely that your narrowmindedness just blinds you to all of the things they do. The work is probably all done out in the open, and in almost all cases I’ve ever seen, the “MBA types” specifically seek out interaction with and input from “rubber meets the road” folks (side note: this is another hilarious notion that MBAs apparently aren’t involved in “rubber meets the road” tasks), but it’s generally the engineers that shy away from this interaction and then blame management for being out of touch.