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Comment by Terretta

> I don’t want to rate my driver. I want to be able to rely on a third party...

You sure can’t rely on the Uber, Lyft, Juno ratings. It’s 5 stars or bust. The social pressure on 5 stars is enormous.

Netflix moved to thumbs up, thumbs down. YouTube did the same, after showing a graph of the 5s and 1s:

https://techcrunch.com/2009/09/22/youtube-comes-to-a-5-star-...

I relentlessly give an average delivery or ride 3 stars, but feel bad every time. When the ride is quite good, 4 stars, and exceptional, 5 stars. Exceptional is the exception.

Three stars doesn’t make you a bad rider or a bad driver, just average. If it’s not the bulk of the ratings you give, you’re an unreliable rater and not helping the ratings anyway.

parent Terretta 7 years ago

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