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Comment by orangewarp
Well, despite the best of planning emergencies happen. Sometimes these are the best moments to talk about and learn what it means to be proactive and preventative. The question is (and maybe you have an answer to this is) how do you measure and acknowledge good planning, foresight? Hindsight is easy because you have an outcome you can analyze. But foresight, what could have should have or didn't, that's hard to make concrete. I guess if there are other patterns happening in the world (ex. Emergencies) that you could compare to that is a good opportunity to explicitly show workers the contrast between reaction and initiative, and a good example to use in justifying acknowledgement if good planning and preventative measures happened. I feel like some management practice, strategy exists here somewhere. Please enlighten.