They didn't have my favorite one: using questions instead of statements For example, "Why did you do it this way?" instead of "Here's why you should do it a different way". (or "have you considered...", "what are the benefits of A vs B", "is this going to meet this requirement or avoid that problem")
This approach has helped me because
a) It feels less aggressive (more like you're working through it together),
b) It prods them into thinking through what they missed, and
c) It prods for information that I might be missing. I might actually discover that I'm wrong and the other person considered more information.
This approach has helped me because
a) It feels less aggressive (more like you're working through it together),
b) It prods them into thinking through what they missed, and
c) It prods for information that I might be missing. I might actually discover that I'm wrong and the other person considered more information.