This has been a long time coming. INFY and others like them have been slave-driving their staff with huge markups for eons. I’m glad the chickens are finally coming home to roost.
I’ve worked in wholesale finance for decades and seen how these guys are treated both on- and offshore by their employers. It’s frankly despicable.
Let’s hope the market in India finally pivots and smaller, more nimble shops take more and more market share.
That being said, I wonder how much of this is embedded in cultural norms that will not be easy to shake. For example: saying yes to your client’s every request, even if it’s stupid, is not something that comes easily, I suspect, if you’re ingrained to just say yes...
I’ve worked in wholesale finance for decades and seen how these guys are treated both on- and offshore by their employers. It’s frankly despicable.
Let’s hope the market in India finally pivots and smaller, more nimble shops take more and more market share.
That being said, I wonder how much of this is embedded in cultural norms that will not be easy to shake. For example: saying yes to your client’s every request, even if it’s stupid, is not something that comes easily, I suspect, if you’re ingrained to just say yes...