Nokia did everything right for a very long time. But when everything is great success, people behind that success shadow the people who could make success in the future.
Netflix is great example of how to do big transition right. Netflix was in renting DVDs by mail business. When the decision to move to streaming was made, Netflix CEO did not allow managers who responsible for DVD renting business into meetings where the future was planned.
People responsible for Symbian should have been locked out from all future planning. They were allowed to participate and of course they sabotaged–both intentionally and unintentionally–all big changes. Moving from hardware and embedded software world to full software platform mindset required completely different people.
Netflix is great example of how to do big transition right. Netflix was in renting DVDs by mail business. When the decision to move to streaming was made, Netflix CEO did not allow managers who responsible for DVD renting business into meetings where the future was planned.
People responsible for Symbian should have been locked out from all future planning. They were allowed to participate and of course they sabotaged–both intentionally and unintentionally–all big changes. Moving from hardware and embedded software world to full software platform mindset required completely different people.