Is the author really in Buffalo? That’s the other side of the state.
From my personal experience in nyc, and from talking to neighbors who own restaurants, small and family owned businesses are absolutely hurting. They’ve reduced staff, and owners are making up lost hours themselves. Delivery has been mostly outsourced. The price of everything on the menu has gone up. A number of lower-cost restaurants have closed completely. Whatever reported numbers the author based this upon do not tell a complete story.
From my personal experience in nyc, and from talking to neighbors who own restaurants, small and family owned businesses are absolutely hurting. They’ve reduced staff, and owners are making up lost hours themselves. Delivery has been mostly outsourced. The price of everything on the menu has gone up. A number of lower-cost restaurants have closed completely. Whatever reported numbers the author based this upon do not tell a complete story.