> Amazon does collect and process information that a market participant wouldn't normally have: consumer preferences.This is wrong. A market participant does normally have information about the preferences of other market participants. That's precisely the information conveyed by market transactions, buying and selling certain quantities of certain goods at certain prices. The only difference between Amazon and you or I is that Amazon engages in a lot more transactions, so it makes a lot more sense for Amazon to invest significant resources in collecting and analyzing its transaction data. But that doesn't make Amazon a successful central planner; it just makes Amazon a successful large market participant.
> Unlike the monopolies of old, which may have 1) to some extent, Amazon also has 2), and is trying to acquire 3) with its Amazon Business offering
Wrong again. Amazon has none of those three, nor has any other monopolist in history. Or indeed any central planner such as the government of the Soviet Union. Nobody has all relevant information. Nobody can take an entire system of preferences as given. And nobody has complete knowledge of all available means. All three of those requirements are extremely strong, and Hayek meant them to be that way. He didn't mean them as approximations; he meant them as literal exact requirements, which no real entity can possibly fulfill. Certainly Amazon doesn't.
> its capabilities are arguably an improvement over the capabilities of the old monopolies
I think this is true, but it's a much, much weaker claim than the one you have been making.
This is wrong. A market participant does normally have information about the preferences of other market participants. That's precisely the information conveyed by market transactions, buying and selling certain quantities of certain goods at certain prices. The only difference between Amazon and you or I is that Amazon engages in a lot more transactions, so it makes a lot more sense for Amazon to invest significant resources in collecting and analyzing its transaction data. But that doesn't make Amazon a successful central planner; it just makes Amazon a successful large market participant.
> Unlike the monopolies of old, which may have 1) to some extent, Amazon also has 2), and is trying to acquire 3) with its Amazon Business offering
Wrong again. Amazon has none of those three, nor has any other monopolist in history. Or indeed any central planner such as the government of the Soviet Union. Nobody has all relevant information. Nobody can take an entire system of preferences as given. And nobody has complete knowledge of all available means. All three of those requirements are extremely strong, and Hayek meant them to be that way. He didn't mean them as approximations; he meant them as literal exact requirements, which no real entity can possibly fulfill. Certainly Amazon doesn't.
> its capabilities are arguably an improvement over the capabilities of the old monopolies
I think this is true, but it's a much, much weaker claim than the one you have been making.