Fair warning, just this week Mailgun locked my account due to random "spam" detection. We only send unique hand created emails and have only sent to about 200 unique users over the last few months.
Because our account is locked, our customers cannot contact us at all and we can't reach out to them.
It's been 3 days and our support messages have gone unanswered.
Hopefully this gets cleared up real soon. I kind of feel like the process might be pushing people to upgrade to premium phone support to regain access to their business, but maybe I'm being pessimistic.
Hopefully this gets cleared up real soon. I kind of feel like the process might be pushing people to upgrade to premium phone support to regain access to their business, but maybe I'm being pessimistic.