This is true until the company changes the bug-tacking and project-management software without properly porting over everything because they use different identifiers.
I tend to put a link to the external system with a very brief explanation, allowing someone to quickly assess the what and why with the ability to dig elsewhere for more detail.
I tend to put a link to the external system with a very brief explanation, allowing someone to quickly assess the what and why with the ability to dig elsewhere for more detail.