I learned this at a company retreat at some point. We all kind of rolled our eyes and went along with the exercise. I now use it to great effect almost daily in both personal and professional relationships.
It takes a little care and thought to apply it well. I've found when done effectively, it can unlock difficult conversations and turn even the most hostile interactions into productive conversations. You are demonstrating, through a careful choice of words, a willingness to understand the other person.
Easily the most powerful communication tool I have learned while hungover with my coworkers.
It takes a little care and thought to apply it well. I've found when done effectively, it can unlock difficult conversations and turn even the most hostile interactions into productive conversations. You are demonstrating, through a careful choice of words, a willingness to understand the other person.
Easily the most powerful communication tool I have learned while hungover with my coworkers.